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Contact/Customer Service

Thank you so much for your interest in Bona Fide Masks.

Please know that customer service is very important to us and we will do everything we can to help. 

Our warehouse and fulfilment teams are now operating 6 days a week including an extra shift each day.  

We have expanded our customer service team and creating a larger call center to help answer any questions and assist with service.




For Service related questions please email

or call 914 664 7500

or 914 720 3164 (call or text) 




For order status questions please also feel free to call our automated system at 







For Sales inquiries and large volume quotes please email

or call 914 720 3164